28 Apr

Cloud Computing: The Uptime Solution

In today’s competitive landscape, your business’ success or failure often balances on one simple factor: uptime versus downtime. Uptime is the time during which your business has a fully functional and working system. Unfortunately, with many small- and medium-size businesses relying on in-house servers, there is a higher level of downtime, or periods when employees can’t work efficiently and properly serve customers.

If your business is still dealing with in-house IT solutions that are hard to manage and maintain, there is an affordable answer: cloud computing. Most cloud providers offer a 99 percent uptime guarantee, which has resulted in the cloud rapidly becoming the norm for business operations. If you are struggling with the decision to move to the cloud, here are a few uptime benefits you should consider:

Uptime Equals Increased Productivity

You never want to find your employees at a complete standstill, waiting for the IT guy to get the server back up and running from its most recent crash. Each minute you are down hits you hard financially and affects your relationship with your customers. Because of the amount of competition that exists today’s marketplace, saying, “I am sorry, our computers are down right now so I cannot process your request” can be death to your business. Customers will simply find another solution or provider to use instead of you.

Ditching in-house servers and moving to the cloud gives you peace of mind that your business will always be up and running. In addition to always being able to serve your customers, your team’s productivity will increase and you will have a much happier (and less stressed) IT staff.

Remote Access Increases Employee Productivity

A major benefit of working in the cloud is the ability to access your business information from anywhere and on any device. Whether you are sitting in your office in New York or a presentation in Shanghai, all of your information is at your fingertips. This removes a massive amount of downtime that traditional business operations experience when traveling or working remotely.

Scaling Is Possible Without Downtime

As your businesses grows, your need for different resources also increases. Many cloud providers offer a level of scalability that you may not be able to achieve on your own. Using features like load balancing and content delivery networks, cloud providers can easily adjust your resources as needed, ensuring that your customers don’t experience downtime during sudden surges in web traffic. The cloud’s consistent uptime enables your businesses to grow without an enormous amount of pain or expense.

If your business is still using on-premise solutions, you should learn as much as possible about the cloud options available and how they can increase your uptime and decrease your downtime. Once you see the savings in cost and boost in productivity, the choice to transition to the cloud should be easy. In addition, the professionalism and access to big-business resources cloud services offer makes the move a significant step toward winning new customers and keeping the ones you already have.

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