02 May
2016

Cloud Solutions for Legal Firms

One of the industries that is benefiting from cloud services is the legal field. A hybrid or public cloud solution is useful for invoicing, case management, record keeping and client communications. According to the American Bar Association, a cloud computing service provides easy mobile access for clients and attorneys, built-in disaster preparedness and a low upfront cost for IT services.

If you’re still not convinced of the benefits of the cloud, this article will illustrate how cloud solutions strengthen your law practice.

Case and Client Management

One of the most popular cloud features used by law firms is case management, which allows for the remote searching and retrieving of client records and files. Being able to quickly find files makes a difference in the speed that your firm can respond to court requests and answer client questions. It also includes document storage, docket and attorney activity management, marketing, project management, group calendaring, time tracking, invoicing, phone messaging, Skype integration and conflict checking. As your firm grows, it is easy to add new services or expand existing ones without having to add new infrastructure.

legal postVirtual Law Office Services

Providing a way for your clients to interact with your law office without having to physically go to the office distinguishes you from your competitors. For example, you can use apps like Nomadesk so both parties can store and access documents online. Other apps add client services, including conflict of interest checks, document sharing, online invoicing, bill payment options, access to legal libraries and online collaboration. Having these apps available for your clients makes billing and payment easier, and they give your clients the opportunity to research their cases and make informed decisions.

Online Document Storage and Backup

One of the worst things that could happen to your firm is a disaster that leads to the partial or complete loss of client records. Record reconstruction is expensive and time-consuming, and it endangers your ability to answer client or court requests in a timely manner. Online document storage through a service like Dropbox dramatically shortens the amount of time and effort needed for record restoration, and it provides remote access capabilities for stakeholders.

Encrypted Messaging

An essential part of your firm’s reputation and professional image is your ability to securely communicate with your clients.There are a number of apps that offer encrypted SSL communication and a secured web-based email portal for your clients. These apps also can be used to store messages indefinitely, which means communication chains can be retrieved and reviewed at a later time. According to a 2014 ABA Legal Technology Survey Report, nearly half of law firms report being infected by viruses and malware. Furthermore, only 25 percent of law firms use any kind of email encryption. However, your firm should have an application suite that screens for malicious code and protects privileged communique from outside intrusion to follow the ABA’s best practices.

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