01 Jul

RingCentral’s Additions Show Commitment to the Enterprise Market

Cloud-based phone system provider RingCentral is expanding its cloud services to better serve enterprise clients, the company announced June 9. The company’s new enterprise solutions include a cloud-based video room conferencing solution and in-country support for 12 more countries.

RingCentral’s new services will provide enterprises with seamlessly integrated cloud-based support for their communications needs.


Cloud-Based Video Conferencing

RingCentral’s new video conferencing solution, RingCentral Rooms, makes it as easy for participants to join video sessions from large conference rooms and small huddle rooms as it is to log in to video chat from a desktop or mobile device. Rooms uses the same zoom technology that powers RingCentral Meetings, which lets companies use their desktop and mobile devices to participate in online audio and videoconferencing sessions. Rooms is delivered as a cloud conferencing service hosted in the RingCentral infrastructure and integrated with RingCentral Meetings.

RingCentral Rooms works with standard iPad and Mac devices and features a click-to-launch capability that makes it simple to join meetings. The software integrates with Google and Microsoft Exchange calendars for convenient scheduling of video conferences. Rooms also supports screen sharing via Wi-Fi, Apple AirPlay and wired HDMI connection. A separate feature called Room Connector lets RingMeetings connect with legacy H.323/SIP room systems and endpoints from companies such as Cisco, Polycom and Lifesize, allowing companies with existing videoconferencing solutions to transition to RingCentral Rooms.

The goal of RingCentral Rooms is to make it easy for enterprises to participate in video conferences from anywhere. Users can link their devices to Rooms or click to launch from a stationary device within a conference room.

RingCentral Rooms is available as an add-on to RingCentral Office subscriptions for $49 a month per license. Room Connector is also $49 a month per license and will become available in mid-July.


In-Country Support for 12 More Countries

RingCentral is also expanding in-country support for its Global Office cloud service to include 12 more countries for a total of 24 countries. Global Office in-country clients receive support for local number dialing and emergency services, delivered in compliance with regulatory requirements.

Earlier this year, RingCentral began supporting Global Office clients in 12 countries, including the U.K. and Canada. In June, this expanded to include Sweden, Finland, Denmark, India, Hong Kong and Malaysia. Starting in July, Norway, Belgium, Italy, Austria, Portugal and Taiwan will be supported. By the end of the year, RingCentral aims to expand its in-country support to 37 countries.

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